IT Infrastructure Operations Service Support and Maintenance Services

Isn’t your network infrastructure is a critical business resource? Shouldn’t it receive the best support and maintenance program you can find?

Technology Support and Maintenance Services (TSM) care for the complex and vital foundation of your business communication systems. With Technical Support & Maintenance Services, we can ease the day-to-day burden of managing distributed computing environments. And offer you a single point-of-contact for all your maintenance needs.

IT Infrastructure Support and
Maintenance Service Highlights

• Proven expertise in the design, deployment, and support of your business-critical and distributed computing environments.
• The expertise to support every piece of your IT infrastructure through multiple channels: over the phone, through on-site services, or via the Web. 
• Global ISO-9002 certification for our support service processes. Industry-leading certification for multi-vendor parts delivery and product distribution.
• Proven expertise in service processes, support methodologies, installation processes, and popular software products.
• A global service delivery infrastructure and standardized processes to ensure consistency of response and quality everywhere in the world.

Support and Maintenance Services

• Infrastructure Maintenance Services:

  Ensure maximum availability of all equipment. From notebooks and desktops. To networks. To enterprise servers. 

• Installs, Adds, Moves & Changes:

  Keep your infrastructure flexible and current.

• Unisys Proprietary Software Support:

  World-class options include Software Maintenance Releases, Support Center Services, User Communication Services and Electronic Call-home Support.

• Specialized Support Services:

  A flexible suite of services designed to support both hardware and software products. At every stage of the product lifecycle.

• Support Account Manager:

  A custom consulting service for high profile, mission critical customer environments. Or enterprise-wide server environments. 

• Desktop Deployment Services:

  A choice of Basic Desktop Deployment Services for enterprise rollout, resource management and related activities. Or Standard Desktop Deployment Services for managing your migration process.

• Electronic Support Services:

  Integrate Internet technology into a complete support tool to provide real-time access to critical information.

Have an Infrastructure Support and Maintenance Services Consultant  contact me.